Elimuhub Education Consultants - Policies

Welcome to Elimuhub Education Consultants. We are committed to providing high-quality educational services. Please review our policies below regarding cancellations, rescheduling, fees, and other important information.

Cancellations

Cancellations require at least 24 hours' notice prior to the scheduled session. If you need to cancel a session, please contact us as soon as possible via phone or email. Late cancellations will be subject to a cancellation fee (see below).

Rescheduling

Rescheduling of sessions is subject to tutor availability. We will do our best to accommodate your rescheduling requests. Please contact us as soon as possible if you need to reschedule a session. Rescheduling may be limited to [Number] times per [Time period, e.g., month, term].

Fees

Late Cancellations: Cancellations made with less than 24 hours' notice will be charged 50% of the session fee.

No Refunds: No refunds are offered after a tutoring session, consultation, or other service has been completed.

Payment Terms: Payment for services is due [Specify when payment is due, e.g., before the first session, monthly in advance]. We accept [List accepted payment methods, e.g., M-Pesa, bank transfer]. Details will be provided in your invoice.

Other Policies

Here are some additional policies relevant to the services offered by Elimuhub Education Consultants:

Student Conduct: Students are expected to conduct themselves respectfully and appropriately during all tutoring sessions, consultations, and other interactions with Elimuhub staff. Disruptive or disrespectful behavior may result in the termination of services. We encourage a positive and collaborative learning environment.

Intellectual Property: All materials provided by Elimuhub Education Consultants, including but not limited to study guides, practice tests, and other resources, are the intellectual property of Elimuhub and are for the sole use of the student enrolled in our programs. These materials may not be shared, reproduced, or distributed without the express written consent of Elimuhub Education Consultants.

Privacy Policy: Elimuhub Education Consultants is committed to protecting the privacy of our students and their families. Our Privacy Policy, which outlines how we collect, use, and protect personal data, can be found at: [Insert Link to Privacy Policy Here – If you don't have one yet, create one and link it here]. We comply with all applicable data protection laws and regulations.

Tutoring Session Recording (If Applicable): [If you record tutoring sessions for quality or review purposes, add a policy about this here. Be clear about how the recordings are used, stored, and who has access to them. Also, address any opt-out options for students/parents.]

Results Disclaimer: While we strive to provide the best possible support, Elimuhub Education Consultants does not guarantee specific test scores, academic outcomes, or university admissions. Our services are designed to enhance learning and provide guidance, but individual results may vary.

Communication: We prefer communication via [List preferred methods, e.g., phone, WhatsApp, email]. We aim to respond to inquiries within [Timeframe, e.g., 24 hours, one business day].

Grievance Procedure: If you have any concerns or complaints about our services, please contact us directly by phone or email. We will make every effort to address your concerns promptly and fairly.

Changes to Policies: Elimuhub Education Consultants reserves the right to modify these policies at any time. Any changes will be posted on this page. It is the responsibility of students and parents to review these policies periodically.

Connect With Us!

Stay updated on our latest programs, resources, and success stories by connecting with us on social media:

Facebook: https://www.facebook.com/elimuhubtuitionandconsultants

Twitter: https://www.twitter.com/ElimuhubK

[Add other social media links here if applicable, e.g., Instagram, LinkedIn, etc.]

Contact Information

Phone/WhatsApp: +254 731 838 387 Email: [email protected] Location: 116 Muhoho Avenue Opposite Rozana Hotel, South C, Nairobi, KenyaElimuhub Education Consultants - Policies

Welcome to Elimuhub Education Consultants. We are committed to providing high-quality educational services. Please review our policies below regarding cancellations, rescheduling, fees, and other important information.

Cancellations

Cancellations require at least 24 hours' notice prior to the scheduled session. If you need to cancel a session, please contact us as soon as possible via phone or email. Late cancellations will be subject to a cancellation fee (see below).

Rescheduling

Rescheduling of sessions is subject to tutor availability. We will do our best to accommodate your rescheduling requests. Please contact us as soon as possible if you need to reschedule a session. Rescheduling may be limited to [Number] times per [Time period, e.g., month, term].

Fees

Late Cancellations: Cancellations made with less than 24 hours' notice will be charged 50% of the session fee.

No Refunds: No refunds are offered after a tutoring session, consultation, or other service has been completed.

Payment Terms: Payment for services is due [Specify when payment is due, e.g., before the first session, monthly in advance]. We accept [List accepted payment methods, e.g., M-Pesa, bank transfer]. Details will be provided in your invoice.

Other Policies

Here are some additional policies relevant to the services offered by Elimuhub Education Consultants:

Student Conduct: Students are expected to conduct themselves respectfully and appropriately during all tutoring sessions, consultations, and other interactions with Elimuhub staff. Disruptive or disrespectful behavior may result in the termination of services. We encourage a positive and collaborative learning environment.

Intellectual Property: All materials provided by Elimuhub Education Consultants, including but not limited to study guides, practice tests, and other resources, are the intellectual property of Elimuhub and are for the sole use of the student enrolled in our programs. These materials may not be shared, reproduced, or distributed without the express written consent of Elimuhub Education Consultants.

Privacy Policy: Elimuhub Education Consultants is committed to protecting the privacy of our students and their families. Our Privacy Policy, which outlines how we collect, use, and protect personal data, can be found at: [Insert Link to Privacy Policy Here – If you don't have one yet, create one and link it here]. We comply with all applicable data protection laws and regulations.

Tutoring Session Recording (If Applicable): [If you record tutoring sessions for quality or review purposes, add a policy about this here. Be clear about how the recordings are used, stored, and who has access to them. Also, address any opt-out options for students/parents.]

Results Disclaimer: While we strive to provide the best possible support, Elimuhub Education Consultants does not guarantee specific test scores, academic outcomes, or university admissions. Our services are designed to enhance learning and provide guidance, but individual results may vary.

Communication: We prefer communication via [List preferred methods, e.g., phone, WhatsApp, email]. We aim to respond to inquiries within [Timeframe, e.g., 24 hours, one business day].

Grievance Procedure: If you have any concerns or complaints about our services, please contact us directly by phone or email. We will make every effort to address your concerns promptly and fairly.

Changes to Policies: Elimuhub Education Consultants reserves the right to modify these policies at any time. Any changes will be posted on this page. It is the responsibility of students and parents to review these policies periodically.

Connect With Us!

Stay updated on our latest programs, resources, and success stories by connecting with us on social media:

Facebook: https://www.facebook.com/elimuhubtuitionandconsultants

Twitter: https://www.twitter.com/ElimuhubK

[Add other social media links here if applicable, e.g., Instagram, LinkedIn, etc.]

Contact Information

Phone/WhatsApp: +254 731 838 387 Email: [email protected] Location: 116 Muhoho Avenue Opposite Rozana Hotel, South C, Nairobi, Kenya