Privacy Policy, Terms & Conditions & Frequently Asked Questions (FAQ)
PRIVACY POLICY
Welcome to Elimuhub Education Consultants privacy policy
At Elimuhub Education Consultants, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (elimuhub.simdif.com), contact us via WhatsApp, phone, email, or in person, or use our educational consulting services. We comply with the [email protected] and related regulations.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not provide us with your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information (provided by you):
- Name, phone number, email address, and postal address.
- Details about your child/student (e.g., grade/level, subjects of interest, school preferences) for placement, tutoring, or homeschooling services.
- Academic records, preferences, or other details shared during consultations (e.g., for study abroad guidance or teacher recruitment).
- Automatically Collected Information
- Device information, IP address, browser type, and usage data (via essential cookies and Google reCAPTCHA for spam protection).
- We do not use non-essential cookies or tracking for advertising.
- Sensitive Information:
- We may process information related to religious preferences (e.g., for Muslim school placements) or educational needs, always with care and only for providing our services.
2. How We Use Your Information
We use your information to:
- Provide and improve our services (e.g., matching schools, arranging tutoring, study abroad advice, teacher workshops).
- Respond to inquiries and communicate with you (via WhatsApp, email, or phone).
- Process consultations and maintain client records.
- Comply with legal obligations and protect our rights.
We do not sell your personal information or use it for marketing without your consent
3. Sharing Your Information
We may share information with:
- Trusted partners (e.g., schools, tutors, or overseas institutions) only to deliver services, with your knowledge.
- Service providers (e.g., website hosting via SimDif) bound by confidentiality.
- Legal authorities if required by law.
We do not share information with third parties for their own marketing purposes.
4. Data Security
We implement reasonable measures to protect your information, including secure storage and limited access. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights Under the Kenya Data Protection Act
You have the right to:
- Access your personal information.
- Request correction or deletion (where possible).
- Object to or restrict processing.
- Withdraw consent (where applicable).
- Lodge a complaint with the Office of the Data Protection Commissioner (ODPC).
To exercise these rights, contact us using the details below.
6. Children's Privacy
We often handle information about minors (students under 18) with parental involvement. We obtain parental consent where required and process such data only for educational purposes
7. Cookies and Website Tracking
Our site uses only essential tools (e.g., Google reCAPTCHA) to function and prevent spam. No analytics or advertising cookies are used.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on our website with the updated date. Continued use of our services after changes means you accept them.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please reach out:
Contact Elimuhub Education Consultants – We're Here to Help:
- WhatsApp / Call: +254 731 838 387
- Email: [email protected]
- Office: Muhoho Avenue, South C, Nairobi
- Website: elimuhub.simdif.com
Last Updated: December 25, 2025
©2025 Elimuhub Education Consultants. All rights reserved
TERMS OF SERVICES
Welcome to Elimuhub Education Consultants. To ensure a clear and trustworthy relationship, please carefully read the following Terms of Service that govern your use of our website and all provided services.
Terms of Service
Welcome to Elimuhub Education Consultants. By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
1. Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
2. Description of Services
Elimuhub Education Consultants provides educational consulting services, including but not limited to study abroad guidance, university placement assistance, career counseling, and related educational support. The specifics of these services may vary based on individual agreements
3. User Conduct
You agree to use our website and services in a manner that is lawful, respectful, and does not infringe upon the rights of others. Prohibited conduct includes, but is not limited to:
- Violating any applicable laws or regulations.
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity
- Interfering with or disrupting the operation of our website or services.
- Transmitting any viruses, malware, or other harmful code.
- Collecting or harvesting any personally identifiable information without consent.
- Engaging in any form of spamming or unauthorized advertising.
4. Intellectual Property
The content, design, graphics, and other materials on our website are owned by or licensed to Elimuhub Education Consultants and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use our intellectual property without our prior written consent.
5. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website or services will be uninterrupted, error-free, or completely secure
6. Limitation of Liability
To the maximum extent permitted by applicable law, Elimuhub Education Consultants shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of our website or services.
7. Indemnification
You agree to indemnify and hold harmless Elimuhub Education Consultants, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms or your use of our website or services.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the courts located in Nairobi, Kenya.
9. Changes to These Terms
We reserve the right to modify or revise these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services after the posting of any changes constitutes your acceptance of such changes. We encourage you to review these Terms periodically.
10. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
- Email: [email protected]
- Phone: +254 731 838 387
- Address: 116, Muhoho Avenue, South C, Nairobi, Kenya
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Last Updated: May 18, 2025
©2025 Elimuhub Education Consultants. All rights reserved.
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Frequently Asked Questions
Frequently Asked Questions
Find quick answers to common questions about our educational consulting services.
What types of educational consulting services do you offer?
Elimuhub Education Consultants offers a comprehensive range of services including personalized tuition guidance, homeschooling support, strategic student placement (local and international), special education advocacy, tutoring and test preparation, teacher recruitment assistance for schools, school marketing and branding, educational event planning, and parent & adult educational coaching.
How do I get started with your services?
The best way to get started is to visit our Contact Us page and fill out the inquiry form. Alternatively, you can call us directly using the phone number provided on the contact page. We will then schedule a consultation to discuss your specific needs and how we can assist you.
Do you offer services for international students?
Yes, we provide strategic student placement services for international institutions. Our experienced consultants can guide students through the application process, visa requirements, and help them find the best educational opportunities abroad.
What is your approach to special education advocacy?
We are committed to advocating for the rights and needs of students with special educational needs. Our approach involves thorough assessments, collaboration with parents and educators, and the development of individualized education programs (IEPs) to ensure these students receive the appropriate support and resources.
How does your teacher recruitment process work?
For schools seeking qualified teachers, we offer a streamlined recruitment process. This includes understanding the school's specific requirements, sourcing and screening potential candidates, conducting interviews, and facilitating the hiring process to ensure you find the best educators for your institution.
What areas in Kenya do you primarily serve?
While our main office is located in Nairobi, we serve clients across Kenya and internationally. We offer both in-person consultations in Nairobi and virtual consultations for clients in other regions and countries.
Can you help with university applications abroad?
Absolutely. We provide comprehensive support for international university applications, including institution selection, application preparation, personal statement guidance, and visa application assistance to help students secure placements in their desired institutions worldwide
Do you provide ongoing support after student placement?
Yes, we believe in continuous support. We offer follow-up services to ensure smooth transitions and provide ongoing guidance to both students and parents throughout the educational journey.
Still have questions?
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©2025 Elimuhub Education Consultants. All rights reserved

